We will be moving our warehouse so any orders placed on after 3pm on the 16th Feb will only be dispatched on the 22nd Feb.


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International Deliveries

Do you deliver internationally?

Yes, we ship to Botswana and Namibia. The good news is we're steadily adding new countries to this list.


What are your international delivery charges?

The Kid Zone does subsidise the delivery cost as much as possible, which is why it is sometimes free depending on the value. We will let you know what the delivery charge will be once you have clicked on "Proceed to checkout".


Do I have to pay for VAT and Customs, and if so when do I pay?

Yes, you will have to pay for VAT and Customs when the order arrives in the country you are sending it to.  Customers in Botswana and Namibia will only have to pay for the VAT applicable in the country and should be exempt from customs. You will be contacted by an agent at our delivery company to finalise customs and VAT payments, before the goods can be delivered. Please take this into account when making a purchase, The Kid Zone cannot be held responsible for the VAT and Customs charges that are payable, as these charges are out of our control and are determined by the customs office in your country.

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