All Items Listed on The Kid Zone unless otherwise specified, are in stock. However, note the following in particular:
48 hour dispatch products
these are products which get dispatched from The Kid Zone warehouse within 48 hours, which means you should receive them within 2 - 3 working days (calculated over business days). However, this only applies:
=> For selected products (i.e. where the total order weight is under 3kg).
=> If you order the product before 15:00 on a business day (failing which, dispatch will be delayed to the next business day).
=> If delivery is to be made to a "main centre" in South Africa. Delivery outside main centres is usually within 5 working days.
=> Ordering heavy items or parcels which weigh 10kg or more, may increase delivery times.
Shipping & Bank Deposits
=> Please note that any order paid via manual EFT/Bank deposit will only be dispatched when funds have cleared.
=> Bank Deposits are looked at once a day at 9am.
=> Direct deposits made after 9am will only be processed the following day.
=> Orders will automatically cancel should payment not clear or received within 72 hrs.
Pick-up (Only From The Kid Zone Warehouse)
If you are picking your parcel up, Please note:
=> This is only applicable in Cape Town.
=> We accept Snapscan / Zapper / Card at our warehouse.
=> We don't accept cash payments.
=> Paid orders (using instant payment methods) or orders being paid on collection will be ready for collection on the same day. (between 8am - 3pm).
=> Orders paid via bank deposit must be cleared prior to collection.
=> No pickups over weekends.
=> Please allow for a 10 - 15 min waiting time if your order has not yet been paid for. We do not pack unpaid orders.
=> All warehouse collection orders regardless if unpaid or paid, will be cancelled after 5 days. You will be refunded via a Gift card if a paid order.
THE KID ZONE
30 Gunners Circle (Epping Storage)
Epping Industrial 1